Author: Dimitris Koupatsiaris, Cybersafe
Introduction
A SOC, usually pronounced “sock” and sometimes called an Information Security Operations Center or ISOC, is a team of IT security professionals dedicated to monitoring an organization’s entire IT infrastructure 24×7.
Its mission is to detect, analyze, and respond to real-time security incidents. This combination of cybersecurity functions allows the SOC team to maintain vigilance over the organization’s networks, systems, and applications and ensures a proactive defense against cyber threats. A SOC may be in-house for the organization it protects or outsourced. Since maintaining an in-house SOC is prohibitively expensive, the outsourced approach is gaining momentum.
Although an outsourced SOC seems to be a more down-to-earth approach for providing cyber protection for a Small to Medium Enterprise (SME), an owner might still assume that an SOC is only required for large corporations and the government, since they are responsible for the protection of critical assets, being the main target for cyber attacks. This assumption was valid in the past, however is becoming outdated at a fast pace, and for two reasons:
- SMEs are fast moving toward e-business, hence a critical business asset, the steady flow of sales, is gradually shifting from the physical to the cyber domain.
- An outsourced SOC can be configured in such a way that can accommodate many small customers, in a way acting as a community SOC.
To validate the trend toward e-business, a chart is provided below, illustrating the percentage of EU enterprises (the SMEs dominate the due to sheer numbers) having received orders online (at least 1% of sales), over the last decade. The sample of EU members is focused on the southeastern part of the Union for a good reason: it displays the EU members that did not adopt digital technologies a decade ago. The chart displays that the selected EU members are fast converging to the EU average, even though the EU average is stepping up; therefore the necessity to further secure their business from cyber threats is also increased.
A good analog to a SOC for SMEs is the provision of security guarding services by physical security companies. There is a large number of households that are unable to have exclusive round-the-clock security for their premises, but realize that mainstream-installed security systems cannot cover their needs. For this category of households, security providers offer community security guarding services. This category of security solutions is cost-effective for two reasons:
- Guarding takes place in an extended area, admittingly without providing the intensity that a multi-millionaire would enjoy.
- The principle of area surveillance is applied, thus achieving the strength in numbers, also observed in nature.
A SOC dedicated to SMEs achieves results in a similar way:
- The SOC protects numerous customers against cyber threats, making it affordable to the SMEs, while also
- benefits as a business structure in terms of economies of scale, by providing collective surveillance services.
Core Functions of a SOC
SOC activities and responsibilities fall into three general categories:
- Preparation, planning, and prevention.
- Monitoring, detection, and response.
- Recovery, refinement, and compliance.
How a SOC Can Benefit an SME
A SOC can offer numerous benefits for a Small or Medium business. By providing 24×7 threat monitoring, rapid incident response, and expert cybersecurity expertise, the SOC can help the subscribed business protect their valuable data and minimize the impact of cyberattacks. With SOC support, SMEs can focus on their core business operations, knowing that their IT infrastructure is secure. Additionally, a SOC can help the protected business comply with industry regulations and data privacy standards, mitigating legal and financial risks.
Choosing the Right SOC Partner
Choosing the right SOC partner is crucial for effective cybersecurity. A provider that will attempt to establish a SOC addressed to SMEs, should come from a provider with a proven track record, strong expertise, and a comprehensive range of services in establishing SOCs. Even better, the provider can be a joint venture between corporations of similar caliber. A reliable SOC partner will offer 24×7 monitoring, rapid incident response, and proactive threat hunting, providing the subscribed businesses with comprehensive protection.
Final Thoughts
In today’s digital age, cyber threats pose a significant risk to businesses of all sizes. By investing in a Security Operations Center (SOC), SMEs can significantly enhance their cybersecurity posture. Don’t underestimate the value of a SOC; it’s an investment that can protect your business’s future.

